Get to Know Before You Choose

Frequently Asked Questions

Are you FCA Regulated?
Monfor’s Payment and Foreign Currency Exchange Services are provided by leading Financial Technology Companies. Monfor are introduction brokers. 

Ebury Partners UK Limited is authorised and regulated by the Financial Conduct Authority as an Electronic Money Institution (Financial Services Register No. 900797). Ebury Partners UK Limited is registered with the information Commissioner’s Office, with registration number: ZA345828 
Will I get an overdraft facility?
No overdraft facilities will be available on the accounts.
How do I know my funds are safe?
Ensuring the safety of client funds is of paramount importance to us and our partners.

Ebury’s client funds are held in segregated accounts, entirely separate from their own operating accounts, so client funds are always safeguarded.

Ebury has strict governance and operational processes in place to scrutinise the accuracy of each of their transactions, with appropriate involvement from their Directors. Compliance with Ebury’s governance and processes is regularly audited.

The levels of capital requirements are based on Ebury’s level of activity. The FCA reviews Ebury’s capital adequacy on an annual basis.  

How quickly will payments arrive in my suppliers’ accounts?
Payments are sent via the SWIFT/FPS/Sepa networks meaning payments arrive extremely quickly. Usually this is within a couple of hours or the same day (depending on time zone).

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